Alex AI isn't a chatbot that replies with canned phrases. It's an operational agent for auto repair shops with access to real tools — it finds a part by VIN, shows exploded diagrams, orders DIRECTLY on the store, schedules an appointment, opens a work order, talks to the customer and remembers context across conversations.
The goal was an assistant that takes the boring, repetitive work around phone calls, emails and parts lookups off the shop's plate — and lets the mechanics do what they do best.
What Alex can do
At its core is a set of 26 tools the agent calls depending on the situation. Instead of one big prompt answer, Alex actually does things in real systems:
- Parts lookup by VIN — enter a VIN and Alex finds the exact parts for that specific vehicle via TecDoc.
- Exploded part diagrams — shows technical breakdowns and schematics so it's clear exactly which part is being ordered.
- Direct ordering on CORAHB.CZ — Alex places the order in the store itself, not just 'recommends' it.
- Booking and appointment management — schedule, move or cancel a visit.
- Communication over the WhatsApp Business API — the customer writes naturally, Alex replies in their language.
- Work orders and vehicle history — what was done, what's planned, what's needed.
- Cost estimates and service recommendations based on the vehicle's condition.
- Multilingual support — works fluently in 4 languages.
From VIN to order
This is the core of the whole agent. A customer or mechanic enters a VIN, Alex finds the exact parts for that vehicle via TecDoc, shows exploded diagrams for verification and then orders the part DIRECTLY on the CORAHB.CZ store. No manually retyping part numbers, no clicking back and forth between catalog and shop — the agent handles the whole flow from vehicle identification to order on its own.
Memory that makes sense
Alex uses MEM0 for long-term memory. That means it remembers the customer, their car, previous repairs and preferences — no need to re-explain every time. Conversations feel like talking to someone who actually knows you and your car.
Not 'AI that talks'. AI with tool access, memory and a clear job: handle a shop's customer from the first message to a finished work order.
Tech stack
FRONTEND → Next.js 16 + React 19 + TypeScript
AI → OpenAI + 26 custom tools + MEM0 (memory)
DATA → MySQL 8 + Prisma 6
REALTIME → WebSocket (live conversations)
AUTH → NextAuth
CHANNELS → WhatsApp Business API
CATALOG → TecDoc (VIN, part diagrams)
STORE → CORAHB.CZ (direct ordering)
LANGUAGES → 4 languagesWhy it's interesting
Most 'AI for business' is a thin layer over chat. Alex is the opposite — an agent wired into the shop's real data and processes. Tool-calling, persistent memory and TecDoc, WhatsApp and direct ordering on CORAHB.CZ integrations make it a tool that actually saves time, not a demo.
The project has been running since 2025 and is actively expanding with more tools and integrations.
More info
Full documentation, integration options and technical details are at docs.coresynth.io.